Services · Typical project

Leads that do not get lost

Landing, CRM and invoices for a service company: from first message to closed act.

Task

Leads came from ads, the site and referrals. Some settled in private staff chats. Leadership could not see stage or owner.

Constraints

Small team, no dedicated CRM implementer. The system had to be used daily — not once a month “for the report”.

Solution

A short services site with a form. CRM with deal stages, tasks and history. Invoices and acts from the same client card — no third tool at the start.

Services landing Deal pipeline Tasks and reminders Client documents

Result

Every lead has an owner and a status. Repeat contacts are found in seconds. Leadership reads the pipeline instead of assembling a report from chats.

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